V'NIA Digital
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Premier Heating & Air HVAC · Home services Google LSA · PPC · Meta

$1.54M in revenue, with cost per lead down 87%.

An HVAC company selling and servicing heating and air conditioning, looking to maximize high-quality leads across Google Local Services Ads and PPC.

$1.54MRevenue generated
$39.82Cost per lead in October
$302.78Cost per lead in May
71 → 458Monthly leads, May to October

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The goal

More high-quality leads across two platforms.

The PPC account needed work and the Local Services Ads account had stalled. The plan: make Local Services the main lead engine, with PPC filling in the rest of the budget.

What we did
  1. 01

    Start a fresh Local Services account

    The old account had little room to improve, so we rebuilt it from scratch. It quickly became the strongest lead source.

  2. 02

    Clean up conversion tracking

    Pageviews were being counted as conversions, teaching Google the wrong thing. We set them to secondary so bidding focused on real calls and forms.

  3. 03

    Sculpt campaigns around high-ticket jobs

    Separate AC and heating campaigns, installs prioritized over repairs, and negatives like "repair" to keep spend on the bigger tickets.

  4. 04

    Control cost, then balance budgets

    Maximize conversions gathered data, then target CPA reined in cost. Budget shifted between Local Services and PPC each month to hit goals.

The proof

Straight from the account.

Table of monthly leads by source and monthly cost, total leads and CPA from May to October
Leads by source and total cost per lead, May to October. CPA fell from $302.78 to $39.82.
Key lesson

Get conversion tracking right and sculpt campaigns to the right searches first. Then you can confidently balance Local Services and PPC spend.

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